dataset string | config string | split string | row_index int64 | prompt string | prompt_source string | prompt_source_detail string | system_prompt string | system_source string | tools string | tools_source string | schema_str float64 | extraction_error float64 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,353 |
Hi, I'm calling to request a return for an unopened container of hazardous marine adhesive. My order number is OCGBR-20231012-0144, and the product SKU is HULL-ADHESIVE-50. Since it's still sealed and unused, I'd like to know the process for returning it. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,354 |
Hi, my name is Sarah Thompson, and I'm calling regarding Visit ID V-4499. My father has diabetes and requires a specialized diet, but his current Basic Meals plan doesn't accommodate this. Can you guide me on adding dietary modifications to his care plan? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### E... | messages | [{"function": {"description": "Retrieve client details including primary contact, care tier, approved caregivers list, medical alerts, and service authorization dates.", "name": "get_client_profile", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "type": "string"}}, "required": [... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,355 |
Hello, I'm an elite member with SkyMiles number SM777222, and I'm booked on flight SK101 from Atlanta to Los Angeles. I'd like to check when I can confirm my complimentary upgrade eligibility for this flight. Could you please let me know the earliest timeframe before departure when I should check for upgrade confirma... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,356 |
Hello, I'm Marina from Anchor Point Marina. I'm following up on our escalated request for a Certificate of Insurance (Ticket #HUM-2023-001). Could you confirm the transfer to a human agent was completed per the Escalation Protocol and provide the reference number for this transfer? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,357 |
Hello, I'm reaching out regarding the recent rejection of my royalty change request for contract address 0xDEF... I understand the issue is the lack of artist approval documentation. Could you please provide the primary artist's contact email or guide me on how to obtain written approval from them? Additionally, what... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### N... | messages | [{"function": {"description": "Authenticates user identity using wallet address and email verification. Required for transfers, royalty changes, and disputes.", "name": "authenticate_user", "parameters": {"properties": {"email": {"description": "Registered email address", "type": "string"}, "verification_code": {"descr... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,358 |
Hi, I’m reaching out to place an order for the ENG-AAA-ENG Class A equipment. My vessel’s registration is COM-1470, which is still pending approval. I understand this is a high-risk order—could you confirm if my provisional registration meets the validity requirements to proceed? I’ve already completed business verif... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,359 |
Hello, I'm calling because my account has been inaccessible for the past five days. Could you please let me know why it's been suspended and what steps I need to take to resolve it? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Leg... | messages | [{"function": {"description": "Verify user identity via email OTP for account/document access", "name": "authenticate_email_otp", "parameters": {"properties": {"otp_code": {"type": "string"}, "user_id": {"type": "string"}}, "required": ["user_id", "otp_code"], "title": "parameters", "type": "object"}, "strict": true}, ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,360 |
Hello, I'm a tenant currently facing an unexpected job transfer to another state and need to request early termination of my lease. I’ve provided 30 days’ notice as required, and I’m willing to pay any applicable fees. Could you confirm if the early termination fee is two months’ rent as stated in the lease agreement... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Res... | messages | [{"function": {"description": "Sends authentication code to user's registered email or phone", "name": "send_authentication_code", "parameters": {"properties": {"contact_info": {"description": "User's email or phone number", "type": "string"}}, "required": ["contact_info"], "type": "object"}, "strict": true}, "type": "... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,361 |
Hello, I'm the executor for Estate ID AR88990, which includes a $900,000 UBS brokerage account. I need to inquire about transferring this Swiss-based account as part of estate tax planning. Could you clarify the prohibition on cross-border tax advice and confirm if this matter will be escalated to a specialist for fo... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
## Es... | messages | [{"function": {"description": "Verify user identity using SSN last 4 digits and date of birth with lockout protection", "name": "authenticate_user", "parameters": {"properties": {"dob": {"format": "date", "type": "string"}, "ssn_last4": {"type": "string"}, "verification_method": {"default": "ssn_dob", "enum": ["ssn_dob... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,362 |
Hello, I’m calling about a charge on my mother’s bill for a podiatry consultation that was never provided. The charge was for $125 on October 15th, listed under “Podiatry Services.” I need to dispute this and request a transfer to a billing specialist for resolution, as this could involve an insurance dispute. Could ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sun... | messages | [{"function": {"description": "Schedule a facility tour for prospective residents", "name": "schedule_facility_tour", "parameters": {"properties": {"contact_name": {"description": "Full name of the contact person", "type": "string"}, "contact_phone": {"description": "Phone number for tour confirmation", "type": "string... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,363 |
Hello, I'm calling from [Insurance Agency Name] regarding an update to our recurring brochure order with your company. We need to update our payment method—our credit card's expiration date has changed to 08/2025. Could you guide me through securely submitting the new payment credentials via your portal and confirm w... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Pri... | messages | [{"function": {"description": "Send authentication code to customer via email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"title": "Contact Info", "type": "string"}, "contact_method": {"enum": ["email", "phone"], "title": "Contact Method", "type": "string"}}, "required": ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,364 |
Hello, I'm a candidate with ID TESTRESULT. I completed a Python skills assessment through a third-party provider yesterday, but the results aren't showing up in my profile. Can you help me verify this? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,365 |
Hi, I'm a developer working with an ERC-1155 contract (address: 0xJKL...). I noticed my current royalty percentage is set to 12%, which exceeds the 10% maximum allowed for ERC-1155 contracts. Could you help me adjust this to a valid value between 1-10%? I'll need to ensure the contract type is explicitly specified du... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### N... | messages | [{"function": {"description": "Authenticates user identity using wallet address and email verification. Required for transfers, royalty changes, and disputes.", "name": "authenticate_user", "parameters": {"properties": {"email": {"description": "Registered email address", "type": "string"}, "verification_code": {"descr... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,366 |
Hello, I'm reaching out because I haven't received any updates about my job applications for the past two weeks. My Candidate ID is CAN-1177. Could you help me check what might be going on? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,367 |
Hello, I’m calling about my parents’ accounts (CK-2245 and CK-2246). They’re both receiving in-home care services, and I’d like to consolidate their invoices into a single joint billing arrangement. Both accounts currently use the same payment method ending in 4412. Is this something you can assist with? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Com... | messages | [{"function": {"description": "Verify client identity using registered credentials. Required before accessing sensitive information or performing actions.", "name": "authenticate_client", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}, "ver... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,368 |
Hello, I'm calling about my Medicare Part D coverage. My member ID is M556677, and I'm taking Stelara through the Janssen CarePath assistance program with a $10 monthly copay. I need clarification on whether this $10 payment counts toward my true out-of-pocket (TrOOP) costs for Medicare Part D. Can you explain how ma... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Pha... | messages | [{"function": {"description": "Send an authentication code to the member's email or phone number for identity verification.", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Member's email address or phone number", "type": "string"}, "method": {"description": "Method to ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,369 |
Hi, I'm an employer using your recruitment services. Could you explain how your system defines "similar roles" when sending alerts? I'm specifically interested in understanding the criteria used for matching roles to candidates. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,370 |
Hello, I'm the executor for an estate with ID NE88990, and I need assistance calculating the tax impact of its $1.2M mortgage debt. Could you help me estimate the tax liability while accounting for this debt? Additionally, I’d like to confirm what documentation is required to verify this debt for tax purposes. Is it ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
## Es... | messages | [{"function": {"description": "Verify user identity using SSN last 4 digits and date of birth with lockout protection", "name": "authenticate_user", "parameters": {"properties": {"dob": {"format": "date", "type": "string"}, "ssn_last4": {"type": "string"}, "verification_method": {"default": "ssn_dob", "enum": ["ssn_dob... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,371 |
Hello, I'm reaching out to request a modification history report for my account. My Employer ID is AUDIT-99, and I need all job posting edits made between September 1, 2023, and September 30, 2023. Could you assist with generating this report? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,372 |
Hello, my name is Dr. Eleanor Whitmore, and I'm a therapy historian specializing in dementia care evolution. I'm reaching out to inquire about your facility's historical therapy regimens and treatment philosophies. Could you help me understand how your approach to dementia therapy has changed since the facility opene... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sun... | messages | [{"function": {"description": "Schedule a facility tour for prospective residents", "name": "schedule_facility_tour", "parameters": {"properties": {"contact_name": {"description": "Full name of the contact person", "type": "string"}, "contact_phone": {"description": "Phone number for tour confirmation", "type": "string... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,373 |
Hello, I’m contacting regarding the Certificate of Insurance for my vessel, FERRY-CITY. Our policy is due for renewal on December 15, 2023, and I need to request the documentation. Since this requires human agent assistance, I’m ready to describe our coverage requirements once transferred. Could you please facilitate... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,374 |
Hello, I recently received a new recommendation from the memory clinic about adding reality orientation techniques to my care plan. However, I noticed that my current plan doesn’t include the cognitive protocols they mentioned. Could you help me get the necessary documentation from the specialist to update my care pl... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Com... | messages | [{"function": {"description": "Verify client identity using registered credentials. Required before accessing sensitive information or performing actions.", "name": "authenticate_client", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}, "ver... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,375 |
Hello, I'm a business traveler trying to upgrade my economy ticket to business class for flight SKY2300 (booking reference YZA678) on a same-day basis. Could you confirm if I'm eligible for this upgrade and explain the payment process? I need to finalize this as soon as possible. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,376 |
Hello, I’m calling to confirm that my Gold tier membership is correctly applying the 15% discount to my account. I noticed the clinic registration charge on my recent invoice and wanted to ensure the discount is being applied there as well. Could you verify this for me and reference the tier-specific discount documen... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,377 |
Hi, I'm a recruiter with a government contractor and need to submit a candidate requirement for Active Top Secret clearance. Since this isn’t listed in standard skill tags, could you direct me to the proper protocol for submitting this type of specialized requirement? I’ll need to ensure it goes through the correct a... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,378 |
Hello, I’m calling about my puppy Max’s prescription refill. His prescription ID is RX-456 for Carprofen. I’ve already had two refills this month—on October 1st and 15th—and I’m requesting a third. I understand controlled medications have a 30-day refill limit, but I’d like to verify my account to see if there’s any ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Vet... | messages | [{"function": {"description": "Authenticate pet owner using ID or phone/payment verification", "name": "authenticate_pet_owner", "parameters": {"properties": {"credentials": {"anyOf": [{"required": ["owner_id", "pet_id"]}, {"required": ["phone_number", "payment_last4"]}], "properties": {"owner_id": {"description": "Pet... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,379 |
Hello, my name is James Carter, and I’m calling about my booking reference LMN567 for flight SKY2700. I’m a Gold member currently on the upgrade standby list. Could you please check my current position on the waitlist and clarify the process for confirming an upgrade if space becomes available? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,380 |
Hello, I’m calling regarding my estate (EST-3312) to discuss the illiquid asset coverage calculation for my classic automobile collection valued at $850,000. Could you confirm how the 30% maximum coverage limit applies to this portion of my estate? I’d like to understand if this asset exceeds the threshold once the t... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
## Es... | messages | [{"function": {"description": "Verify user identity using SSN last 4 digits and date of birth with lockout protection", "name": "authenticate_user", "parameters": {"properties": {"dob": {"format": "date", "type": "string"}, "ssn_last4": {"type": "string"}, "verification_method": {"default": "ssn_dob", "enum": ["ssn_dob... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,381 |
Hello, I'm calling to schedule a studio visit for three artworks: PAINT-993, SCULP-205, and PHOTO-442. I understand the standard session allows for two pieces, but these three are part of a cohesive art series titled "Eclipsed Horizons." I need to view all three together to make an informed purchase decision, as thei... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,382 |
Hello, my name is Sarah Thompson, and I’m calling regarding my former client, Mr. James Carter. I need to report some concerning behavior I’ve observed during my time caring for him. He has been hiding his prescribed medications in unusual places, like under the fridge and inside a shoebox in the closet. Additionally... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### E... | messages | [{"function": {"description": "Retrieve client details including primary contact, care tier, approved caregivers list, medical alerts, and service authorization dates.", "name": "get_client_profile", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "type": "string"}}, "required": [... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,383 |
Hello, my SkyMiles number is PLAT111, and I'm traveling in Economy class. I'd like to confirm if Platinum members require Business or First class to access the lounge. Could you clarify the eligibility requirements for me? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,384 |
Hello, I recently purchased a new recreational boat (SKU: ENG-9900) and need to install Class A equipment, but my vessel registration is still pending. The dealership mentioned registration delays due to [state/local] processing backlogs. Can you help me get temporary installation authorization to comply with safety ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,385 |
Hello, I’m calling from the Convention Center Event Team regarding our upcoming on-site buffet event under contract VEN-7788 scheduled for December 1st, 2023. Could you confirm if there are mandatory kitchen access requirements for this service type, and please provide the equipment checklist we need to prepare? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,386 |
Hello, I'm a CCPA compliance officer for Client ID CCPA202, Order ID CALI23. The data subject is a California resident requesting deletion of their personal information. This involves regulatory compliance documentation request. Could you confirm your process for handling CCPA deletion requests and whether third-part... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,387 |
Hello, I'm calling from the Hospital Event Procurement Department. My name is [Your Name], and I'm reaching out regarding the vendor payment authorization process. I have our client ID: PM-888, registered email procurement@hospital.org, and company tax ID 56-7890123 on file. Could you please confirm our account detai... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,388 |
Hello, I'm reaching out regarding artwork PHOTO-2245, which I'm consigning for resale at $12,000. As a Patron status seller, I've compiled comprehensive provenance documentation for the piece and would like to discuss the authentication process. I understand works over $10,000 require scientific analysis, and I'm pre... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,389 |
Hello, I'm calling to confirm the carry-on baggage policy for my upcoming flight. My booking reference is WXY234 for Economy class flight SKY1300. Could you please verify if the airline allows 1 carry-on bag plus 1 personal item? I want to ensure I comply with the policy before arriving at the airport. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,390 |
Hello, my name is Alex from the car dealership. I'm calling regarding Order ID #CD750. We need to cancel the order since production has already started. My email is marketing@dealership.com. I understand there's a 60% cancellation fee for orders in progress—can you confirm this and process the cancellation for us? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Pri... | messages | [{"function": {"description": "Verify customer identity using order ID, email/phone, and ZIP code. For corporate accounts, tax ID verification is required.", "name": "authenticate_user", "parameters": {"properties": {"business_tax_id": {"description": "Tax ID for corporate accounts", "title": "Business Tax Id", "type":... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,391 |
Hello, my name is Chef Michael, and I'm reaching out regarding Order ID C-9012 for our corporate catering audit. I need detailed traceability information for all ingredients used in this order, including batch numbers for every component. Could you confirm if your documentation includes supplier-specific records beyo... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,392 |
Hello, I'm the HR manager for EAT123. We recently received an unsolicited copy of a candidate's passport through your agency, which violates our data privacy protocols. I need to formally report this improper document submission and request confirmation that the file will be deleted within 24 hours as required by com... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,393 |
Hello, I recently updated my address in the system three days ago and I need to confirm that the change has been processed for my parking permit. Could you please check the online status to verify the update? I want to ensure there are no delays before parking in the new zone. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Mun... | messages | [{"function": {"description": "Send verification code to the user's email or phone number as part of authentication protocol.", "name": "send_verification_code", "parameters": {"properties": {"contact_method": {"enum": ["email", "phone"], "title": "Contact Method", "type": "string"}, "contact_value": {"title": "Contact... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,394 |
I need to report a temperature variance for consignment IMP-22D5. Our cheese shipment was received at 10°C, exceeding the required 4°C specification. Please document this deviation immediately and confirm steps to submit the Proof of Delivery (POD) with a damage notation for the compensation claim. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### F... | messages | [{"function": {"description": "Verify user identity using company credentials or shipment contact details.", "name": "authenticate_user", "parameters": {"properties": {"auth_method": {"description": "Authentication method type", "enum": ["company_id", "shipment_contact"], "type": "string"}, "company_id": {"description"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,395 |
Hello, I’m calling about an application that was automatically rejected under the 14-day inactivity rule. My Employer ID is REJECT-66, Job ID JOB-2277, and the Application ID is APP-1188. The candidate was rejected *exactly* at the 14-day mark. I’d like to know if there are any exceptions to this policy that could al... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,396 |
Hello, I hope you're having a great day. I'm calling to provide some feedback regarding the weekend hours at your equestrian center. As a regular visitor who attends weekend events, I noticed that many guests would appreciate extended operating hours, especially in the evenings. Could you let me know how I can formal... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,397 |
Hello, my name is [Customer Name], and I'm calling regarding my job application. I believe my application for the position with Job ID J678 was not received by the employer. My Candidate ID is C567890. Could you please verify whether my application was successfully submitted and confirm the delivery status? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,398 |
Hello, I’m an executor handling a contested will and need urgent assistance with estate tax planning. My Estate ID is **CA5511**, and the court case number is **SUPER CT-2023-445**. I’m requesting beneficiary access during litigation and must initiate the contested estate escalation protocol immediately. Can you guid... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
## Es... | messages | [{"function": {"description": "Verify user identity using SSN last 4 digits and date of birth with lockout protection", "name": "authenticate_user", "parameters": {"properties": {"dob": {"format": "date", "type": "string"}, "ssn_last4": {"type": "string"}, "verification_method": {"default": "ssn_dob", "enum": ["ssn_dob... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,399 |
Hello, I'm reaching out to confirm the documentation requirements for submitting a new consignment. The artwork has an estimated value of $35,000, and I want to ensure I prepare all necessary materials correctly. Could you please outline the specific provenance documentation needed for this submission? Additionally, ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,400 |
Hi, I need to clean 5 bags and am deciding between Express (48h) and Priority (24h) services. Could you provide a side-by-side comparison of the timeframes and total costs for each option? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Qui... | messages | [{"function": {"description": "Authenticate user identity using either:\n- Order ID + zip code, or\n- Registered phone number + last 4 digits of payment card.\nNever disclose full payment details.", "name": "authenticate_user", "parameters": {"properties": {"credentials": {"properties": {"last4_card": {"description": "... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,401 |
Hello, I'm trying to confirm my reservation for a Class C RV rental. I'm 24 years old and hold a valid RV certification, but I noticed your policy states a minimum age of 25. Could you clarify why my certification doesn’t exempt me from this requirement? I have documentation to prove my certification—would that be su... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Coa... | messages | [{"function": {"description": "Retrieve user profile details including driver's license status, boating certification level, payment methods, and rental history.", "name": "get_user_profile", "parameters": {"properties": {"user_id": {"description": "Unique user identifier", "type": "string"}}, "required": ["user_id"], ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,402 |
Hello, I'm calling about my application status. My Candidate ID is C567890 for Job ID J678, but I believe the employer never received it. Can you check if it was successfully submitted to them? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Tal... | messages | [{"function": {"description": "Sends verification code to candidate's email or phone", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email address or phone number", "type": "string"}, "method": {"description": "Delivery method", "enum": ["email", "sms"], "type": "strin... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,403 |
Hi, I'm the corporate facilities coordinator for event TRADESHOW-2024-012. We're setting up 50 booths requiring 20A power circuits each. Could you confirm if the venue's electrical infrastructure can support this load? Also, we need to ensure the power configuration complies with our insurance requirements. Please ve... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,404 |
Hello, I'm a retired engineer with an Enterprise tier account. I need to check the status of a legal document with ID INC-2023-665. The portal shows an unclear status, and I'd appreciate if you could verify it using your verification protocol tools. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Leg... | messages | [{"function": {"description": "Verify user identity via email OTP for account/document access", "name": "authenticate_email_otp", "parameters": {"properties": {"otp_code": {"type": "string"}, "user_id": {"type": "string"}}, "required": ["user_id", "otp_code"], "title": "parameters", "type": "object"}, "strict": true}, ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,405 |
Hello, I'm a Platinum status member with SkyMiles number SM111222, and I'm currently on flight SK202 from ATL to DFW. I'd like to confirm my lounge access privileges for this journey. Could you please verify my eligibility and share details about the lounge locations available at ATL and DFW? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,406 |
Hello, I'm Captain Elias Voss of the Arctic research vessel *Polaris*. I'm reaching out to confirm whether the LR-500 life rafts meet the IMO Polar Code requirements for operations in the Northwest Passage. Could you please provide the IMO Polar Code certification documentation for these rafts? Additionally, I need s... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,407 |
Hello, I'm an event designer with event ID DESIGN2024-22. I need clarification about structural installation policies at the venue. Our proposal includes temporary steel framework structures (8m x 6m) with integrated LED panels for ceiling projections. I understand these may conflict with venue-specific constraints b... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,408 |
Hello, I'm reaching out regarding Event ID FASHION-STATIC-969. We're preparing a haute couture showcase requiring specialized anti-static garment displays with humidity-controlled environments. Could you provide details about your textile preservation systems suitable for high-value fashion pieces? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,409 |
Hello, I'm a professional cat show organizer and I need to report an urgent issue from the recent CATS-77 event. Your corporate catering service's odorous emissions caused severe respiratory distress in 15 prize cats, resulting in veterinary emergencies. I demand immediate coverage for all medical costs incurred and ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,410 |
Hello, I need to cancel my hotel reservation. My booking ID is NR1001 under the name Garcia for a stay on October 5th. Unfortunately, my airline canceled my flight, so I can no longer make the trip. Can you help me with this? I understand the policy for non-refundable bookings might apply, but I wanted to explain the... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Lux... | messages | [{"function": {"description": "Authenticate guest using booking ID and last name. Required before accessing reservation details or performing modifications.", "name": "authenticate_guest", "parameters": {"properties": {"booking_id": {"description": "Unique booking identifier", "title": "Booking Id", "type": "string"}, ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,411 |
Hello, I'm calling to book a premium spa package for my upcoming anniversary. My booking ID is SPA789, last name Williams. I'd like to schedule the service for October 25th at 11 AM. As a Gold-tier loyalty member since 2022, I'd like to apply my $50 credit toward the package. Could you also confirm the $25 late cance... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Lux... | messages | [{"function": {"description": "Authenticate guest using booking ID and last name. Required before accessing reservation details or performing modifications.", "name": "authenticate_guest", "parameters": {"properties": {"booking_id": {"description": "Unique booking identifier", "title": "Booking Id", "type": "string"}, ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,412 |
Hi, I’m a representative from [Ferry Company Name]. We discovered a crack in our ferry’s hull during a routine inspection, and we need to schedule emergency repairs immediately. Our dry-dock is available now—can you confirm this aligns with your records and outline the safety protocols required before proceeding? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,413 |
Hi, I'm calling to update my horse's dietary requirements. His name is Thunder, and I'd like to switch him to Senior Complete feed. Can you confirm if this change can be processed with the required 72-hour notice period? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,414 |
Hello, my name is Captain Elena Maris from Eternal Voyage Services. I'm calling to inquire about the SAF-202-CEREM safety gear for our ceremonial sea burials. Could you confirm if OceanGear offers adaptations to this equipment that comply with maritime safety regulations while allowing space for religious practices l... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,415 |
Hello, I'm calling regarding Event ID S-1234. Per the technical rider, the clause specifies "Bottled Water Only, No Tap." Could you confirm that the catering team is using certified bottled water sources and provide documentation verifying the water source's compliance certification? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,416 |
Hello, I'm calling about my upcoming event. My client ID is C-2255 and order ID O-9933. We need to add diabetic-friendly dessert options to the catering for our pharmaceutical conference. The event is in 49 hours, and we have 5 special dietary requests. Could you confirm if these modifications can still be accommodat... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,417 |
Hello, I’m calling about Order C-4429 for an Executive-tier catering event with 85 guests in 96 hours. I need to request custom kosher meal preparation. For clarity, the religious dietary requirements include:
1. Strict separation of dairy and meat (no cross-contamination).
2. No pork, shellfish, or non-kosher an... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,418 |
I need to speak with your technical director immediately regarding Order #OCGBR-20231105-3342. Your incorrectly calibrated navigation system caused a Coast Guard inspection failure that forced us to shut down operations for 48 hours. This resulted in $28,000 in lost revenue and emergency charter costs. We will not pa... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,419 |
Hello, my name is Sarah Johnson. I have a booking reference SKY888 for flight SK202 from JFK to CDG. I need to dispute a $60 international first bag fee I was charged. Could you clarify your policy on international baggage pricing? Also, if you need documentation about the bag's dimensions/weight or payment confirmat... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,420 |
Hello, my name is Emma Phillips, and I'm a new Bronze member with an email of ephillips@email.com. I'm a beginner rider and would like to inquire about the availability of weekday trail rides for Bronze members. Could you please let me know if there are specific hours or restrictions for trail access based on members... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,421 |
Hello, I'm [Your Name], a regular rider at your equestrian center. I'm reaching out to request a special booking for [Coach's Name] during the [Competition Name] weekend on [specific dates]. Normally, I book through your standard window, but this event falls outside those dates. I need the same coach for consistency ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,422 |
Hi, I’m a veteran with a service dog, and I need to reschedule my appointment (APPT-1111) from 11 AM to 2 PM today due to a PTSD flare-up. Can you help me adjust this? I’m willing to pay the $75 fee for the same-day change and confirm the new time via SMS. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Vet... | messages | [{"function": {"description": "Authenticate pet owner using ID or phone/payment verification", "name": "authenticate_pet_owner", "parameters": {"properties": {"credentials": {"anyOf": [{"required": ["owner_id", "pet_id"]}, {"required": ["phone_number", "payment_last4"]}], "properties": {"owner_id": {"description": "Pet... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,423 |
Hello, I’m interested in purchasing the artwork with ID RESERVED-777, which I see is currently on hold. Could you let me know how long the reservation period lasts for this piece? I’d like to understand when it might become available for purchase if the current hold expires. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,424 |
Hello, my name is Margaret Thompson. I’m calling to request wheelchair assistance for my upcoming flight SK205 from Chicago (ORD) to Orlando (MCO) on November 30, 2023. I’m a senior citizen traveling alone and have limited mobility due to a recent hip replacement. Could you please confirm the airline can accommodate ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,425 |
Hello, I’m the executor for Estate CA4488, which has a total value of $14,900,000. I need to confirm whether this amount falls below the $15 million federal exemption escalation threshold. Could you verify this for me and clarify if any further action is required for tax planning purposes? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
## Es... | messages | [{"function": {"description": "Verify user identity using SSN last 4 digits and date of birth with lockout protection", "name": "authenticate_user", "parameters": {"properties": {"dob": {"format": "date", "type": "string"}, "ssn_last4": {"type": "string"}, "verification_method": {"default": "ssn_dob", "enum": ["ssn_dob... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,426 |
Hello, I'm calling about the commission structure for consignment sales. I have an artwork listed as CONSIGN-2023-800 with an expected sale price of $49,500. Could you clarify how the commission tiers work, specifically around the $50,000 threshold? I want to confirm whether the 30% commission rate applies even if th... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,427 |
Hello, I'm calling about the recurring delays with my riding instructor. Over the past several weeks, my instructor has been consistently 20+ minutes late for lessons—this happened again yesterday and last Tuesday. I need to formally report this pattern for management to review, as it's impacting my training schedule... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,428 |
Hello, I'm contacting you regarding an artwork shipment to France (Artwork ID: A-5555, Value: $15,000). As an EU destination, I need to understand the VAT implications for this transaction. Could you help provide a tax estimate for this international shipment? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Gal... | messages | [{"function": {"description": "Retrieve artwork information with availability status", "name": "get_artwork_details", "parameters": {"properties": {"artwork_id": {"type": "string"}, "authentication_level": {"enum": ["guest", "verified", "patron"]}, "include_provenance": {"type": "boolean"}}, "required": ["artwork_id"]}... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,429 |
Hello, my name is Charlotte Scott, and I’m scheduled for a Beginner Group lesson. My email is cscott@email.com. Could you please let me know what gear or equipment I’ll need to bring for my first session? I want to make sure I’m prepared! | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,430 |
Hello, I’m coordinating a corporate event in a wildfire zone (Client ID: WILDFIRE, Order ID: SMOKE23) at a fire perimeter with hazardous air quality. We need smoke-resistant food protection solutions. This requires extreme environment modifications. Can you confirm if your catering team can accommodate this, or shoul... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,431 |
Hello, my name is [Customer Name], and I’m reaching out as an automotive dealer with customer ID USR-5H6J regarding consignment ID SHP-7K8L. We have 10 luxury vehicles scheduled for international shipment, and I need clarification on the required vehicle identification documentation for customs processing. Could you ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### F... | messages | [{"function": {"description": "Verify user identity using company credentials or shipment contact details.", "name": "authenticate_user", "parameters": {"properties": {"auth_method": {"description": "Authentication method type", "enum": ["company_id", "shipment_contact"], "type": "string"}, "company_id": {"description"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,432 |
Hello, I’m calling regarding one of our clients at the senior center. They haven’t attended any social activities for the past two weeks, and we’ve noticed signs that might indicate a decline in their mobility. Could you coordinate a mobility assessment for them? I’m available to provide any additional details or ass... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### E... | messages | [{"function": {"description": "Retrieve client details including primary contact, care tier, approved caregivers list, medical alerts, and service authorization dates.", "name": "get_client_profile", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "type": "string"}}, "required": [... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,433 |
Hi, I'd like to book the jumping arena for next Saturday for a private anniversary event with 6 riders. Could you confirm if there are any requirements or restrictions for reserving the arena, especially regarding rider skill levels? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Hig... | messages | [{"function": {"description": "Schedule a riding lesson for a user after verifying instructor availability and skill-level compatibility. Ensures beginner students are matched with certified beginner instructors and jumping lessons require advanced skill verification.", "name": "schedule_lesson", "parameters": {"proper... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,434 |
Hi, I'm calling about order #TAB555 for the project tab dividers. I uploaded an EPS file earlier but just want to confirm if this is your final file meeting all the specifications? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Pri... | messages | [{"function": {"description": "Verify customer identity using order ID, email/phone, and ZIP code. For corporate accounts, tax ID verification is required.", "name": "authenticate_user", "parameters": {"properties": {"business_tax_id": {"description": "Tax ID for corporate accounts", "title": "Business Tax Id", "type":... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,435 |
Hi, I'm having trouble listing my NFTs on your platform. It says I need to verify my email address first, but I haven't received the confirmation email yet. My phone number is already verified. Can you help me resolve this so I can start listing my artwork? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
### N... | messages | [{"function": {"description": "Authenticates user identity using wallet address and email verification. Required for transfers, royalty changes, and disputes.", "name": "authenticate_user", "parameters": {"properties": {"email": {"description": "Registered email address", "type": "string"}, "verification_code": {"descr... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,436 |
Hello, I’m reaching out regarding Event ID VENMARK2024-01 at [Venue Name]. We need to confirm the approval process for co-branded promotional materials, specifically for logo placement. Could you clarify the steps to verify alignment with the contract terms and brand guidelines? I’ll provide any required details to m... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,437 |
Hello, I’m calling as the power of attorney for my client, who was admitted to Sunny Valley Care on November 5, 2025. I need to cancel all in-home care services immediately due to their nursing home admission. Could you process a full cancellation with no fees—this is a medical necessity—and generate a final invoice ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Com... | messages | [{"function": {"description": "Verify client identity using registered credentials. Required before accessing sensitive information or performing actions.", "name": "authenticate_client", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}, "ver... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,438 |
Hello, I’m calling about my SkyMiles account. I joined on May 1, 2022, and my last activity was March 15, 2023. I’d like to confirm how the 24-month inactivity expiration rule works. Can you verify my account’s last activity date and clarify if miles expire if there’s no activity for two years? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Sky... | messages | [{"function": {"description": "Verifies customer identity using SkyMiles number + last name OR booking reference + last name", "name": "verify_identity", "parameters": {"properties": {"identifier": {"description": "SkyMiles number or booking reference", "type": "string"}, "last_name": {"description": "Customer's last n... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,439 |
Hello, I'm reaching out regarding the corporate event with ID GREENCONF-2024-666. We need to request a vendor substitution 40 days prior to the event date. The original caterer, Standard Catering, will be replaced with EcoEats (certification #ECO-2024-777) to align with our sustainability goals. Could you confirm if ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Cor... | messages | [{"function": {"description": "Verify client identity using either Client ID + registered email + company tax ID OR Event confirmation number + last 4 digits of payment card.", "name": "authenticate_client", "parameters": {"properties": {"credentials": {"anyOf": [{"properties": {"client_id": {"type": "string"}, "compan... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,440 |
Hi, I need to report a lost pet. My dog Max has a microchip number X9Y8Z7. I lost him at Riverside Park earlier today. Can you activate alerts for him? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
**Paw... | messages | [{"function": {"description": "Send authentication code to registered user contact method", "name": "send_verification_code", "parameters": {"properties": {"contact_info": {"description": "Email or phone number", "type": "string"}}, "required": ["contact_info"]}, "strict": true}, "type": "function"}, {"function": {"des... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,441 |
I need to report an urgent hydraulic system failure with our HYS-999-ENG equipment on the FV-CRAB. The system has completely locked out during a critical fishing operation. Can you escalate this immediately and connect me to an engineer? | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Oce... | messages | [{"function": {"description": "Retrieve customer details including vessel information and payment methods. Requires prior identity verification through verification workflow. Business customers require additional verification for PO payments.", "name": "get_customer_profile", "parameters": {"properties": {"customer_id"... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,442 |
Hello, I'm Maria Diaz, and I have a booking with ID EMERG1. I need to cancel my reservation as there's been a medical emergency in my family requiring immediate attention. I understand the non-refundable policy, but I'm hoping you might be able to make an exception given the circumstances. | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Lux... | messages | [{"function": {"description": "Authenticate guest using booking ID and last name. Required before accessing reservation details or performing modifications.", "name": "authenticate_guest", "parameters": {"properties": {"booking_id": {"description": "Unique booking identifier", "title": "Booking Id", "type": "string"}, ... | tools | null | null |
nvidia/Nemotron-SFT-Agentic-v2 | default | tool_calling | 8,443 |
Hello, I'm reaching out regarding the upcoming alumni dinner event (Client ID: UNIV2023, Order ID: ALUMNI-22). We need to confirm if the alcohol service permit requirements have been met for beer/wine service. Could you please verify the current approval status with city authorities? I don't currently have the venue ... | messages | first_user_message | You are a customer service agent that helps the user. The policy that determines how you should respond to requests from users is described below between the <policy> and </policy> tags.
In each turn you can either:
- Send a message to the user.
- Make a tool call.
You cannot do both at the same time.
<policy>
# Eli... | messages | [{"function": {"description": "Retrieve client profile information including billing details and dietary flags.", "name": "get_client_details", "parameters": {"properties": {"client_id": {"description": "Unique client identifier", "title": "Client Id", "type": "string"}}, "required": ["client_id"], "title": "parameters... | tools | null | null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.